How to add customer service (help desk or service desk) to JIRA Software?

Question

Agile

Good afternoon!
We have been working with jira for quite a long time. We use scrum and kanban projects. There was a need to add communication with customers in the jira. It is necessary that tasks appear in our projects from them, but at the same time, such users see only their created tasks, and developers see everything the same way.
The question arose, how can this be organized?

Answer 1

https://marketplace.atlassian.com/plugins/ru.teaml...
https://marketplace.atlassian.com/plugins/helpdesk...