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DVoropaev2020-04-08 08:57:02
OTRS
DVoropaev, 2020-04-08 08:57:02

Why is OTRS not connecting to mail.ru?

5e8d675ea188b189345729.png
syslog:

Apr  8 08:51:11 localhost OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-09[18996]: [Error][Kernel::System::CommunicationLog::_LogError][Line:538]: CommunicationLog(ID:124,AccountType:-,AccountID:-,Direction:Incoming,Transport:Email,ObjectLogType:Connection,ObjectLogID:124)::Kernel::System::MailAccount::IMAP => IMAP: Can't connect to mail.ru

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DVoropaev, 2020-04-08
@DVoropaev

Choose IMAPS instead of IMAP.
Instead of mail.ru - imap.mail.ru

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