OTRS how to fix error in mariadb max_allowed_packet?

Question

linux

Hello.
Colleagues. Tell me, plz, for a newbie in Linux, why does it give an error when setting up a database in OTRS, despite the fact that the necessary changes have been made? Maybe they should be done somewhere else?
"Make sure that your DBMS accepts packages larger than 64 MB (the current value of the packet size is up to 0.0009765625 MB). Change the value of the max_allowed_packet parameter for your DBMS to avoid errors."

Answer 1

Without suffix, size in bytes. 64M or 67108864