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DVoropaev2020-04-05 13:16:34
Apache HTTP Server
DVoropaev, 2020-04-05 13:16:34

Why can't I login to OTRS (Centos)?

I am following this instruction. I got to the step where you need to go to the Web address localhost/otrs/installer.pl.
Since I am doing the installation not on a local, but on a remote server, I go to http://95.***.***.232/otrs/installer.pl. The browser gives this error.

Unable to access the site The site http://95.***.***.232/otrs/installer.pl is unavailable.
Search Google for otrs installer
ERR_ADDRESS_UNREACHABLE

While on the server:
lsof -i -P -n
COMMAND     PID   USER   FD   TYPE DEVICE SIZE/OFF NODE NAME
chronyd     523 chrony    5u  IPv4  16799      0t0  UDP 127.0.0.1:323 
chronyd     523 chrony    6u  IPv6  16800      0t0  UDP [::1]:323 
NetworkMa   568   root   18u  IPv4 388076      0t0  UDP 95.***.***.232:68 
sshd       2055   root    6u  IPv4  24842      0t0  TCP *:22 (LISTEN)
sshd       2055   root    8u  IPv6  24844      0t0  TCP *:22 (LISTEN)
/usr/sbin  5291   root    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6009 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6010 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6011 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6012 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6013 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6014 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6015 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6017 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6018 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
/usr/sbin  6020 apache    4u  IPv6 410607      0t0  TCP *:80 (LISTEN)
sshd       7064   root    5u  IPv4 416921      0t0  TCP 95.***.***.232:22->222.***.***.9:22612 (ESTABLISHED)
sshd       7065   sshd    5u  IPv4 416921      0t0  TCP 95.***.***.232:22->222.***.***.9:22612 (ESTABLISHED)
sshd       7070   root    5u  IPv4 417059      0t0  TCP 95.***.***.232:22->212.***.***.97:56994 (ESTABLISHED)
sshd       7071   sshd    5u  IPv4 417059      0t0  TCP 95.***.***.232:22->212.***.***.97:56994 (ESTABLISHED)
mysqld    13725  mysql   21u  IPv6  68168      0t0  TCP *:3306 (LISTEN)
sshd      32374   root    5u  IPv4 395239      0t0  TCP 95.***.***.232:22->5.***.***.88:50128 (ESTABLISHED)
sshd      32389   root    5u  IPv4 395239      0t0  TCP 95.***.***.232:22->5.***.***.88:50128 (ESTABLISHED)

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