Why don't keyboard shortcuts work in ScreenFlow on MacBook?

D

drveb12018-11-09 19:11:55

macOS

drveb1, 2018-11-09 19:11:55

They used to work, and then, suddenly, they stopped working.
Commands from the keyboard do not work at all, even the banal cmd + c
When you press the combination, a characteristic sound is emitted.
What is the problem?

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