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Artyom2021-05-22 10:40:23
Adobe Photoshop
Artyom, 2021-05-22 10:40:23

Why doesn't 3D modeling start in Photoshop?

The other day I bought a license for Photoshop, specially installed Windows 10 for it.
I downloaded the latest drivers (all this was done on May 21).
I installed Photoshop, opened it, drew a contour. I opened the 3D section and found that all tab lines were unavailable I
went to Google and found an article on this topic where they advised me to go to the settings tab:
> Editing > Settings > Performance
and enable the "Use graphics processor" function.
At this stage, I discovered that Photoshop does not detect my video card.
Also in the 3D tab in the Photoshop settings it says that I have OpenGL turned off.
Catalyst has information about the version of OpenGL being used.
I have two AMD graphics cards in my laptop, one discrete and one in the processor.
They work together and give good performance.

Photoshop itself, if you look at the information about the system, sees everything = / I attach a spoiler with cropped information (the full ones do not fit into the number of characters for the question), and screenshots with information about errors and equipment.

Help > System Information
Версия Adobe Photoshop: 22.4.1 20210518.r.211 7b18b4f x64
Количество запусков: 3
Операционная система: Windows 10 64-бит
Версия: 10 или больше 10.0.19041.928
Архитектура системы: cемейство процессоров AMD: 15, модель: 3, пошаговая обработка: 1 с MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Счетчик физического процессора: 2
Частота процессора: 2895 МГц
Встроенная память: 7626 МБ
Свободная память: 6543 МБ
Память, доступная для программы Photoshop: 5077 МБ
Память, используемая программой Photoshop: 94 %
SAM SDK Version: 2.0.0-main.480
Состояние ACP.local:
– Версия пакета SDK: 1.45.1
– Состояние Core Sync: доступно и совместимо
– Запущенная версия Core Sync: 4.11.0.12
– Минимальная версия Core Sync: 4.3.28.24
Конфигурация кэша ACPL:
– Время жизни: 5184000 с
– Максимальный размер: 20480 МБ
– Процент очистки: 50 %
– Процент порогового уровня: 85 %
– Интервал очистки: 300 с
Версия SDK клиента с возможностью редактирования в реальном времени: 3.80.01
Холст Manta: Включен.
Слои-псевдонимы: Отключено.
Палитра модификатора: Включен.
Highbeam: Включен.
Размер фрагмента изображения: 128 Кб
Уровней кэш-памяти изображений: 6
Просмотр шрифта: Средний
TextComposer: Латиница
------- GPU
Стабильный встроенный API: True
Стабильный API OpenGL: True
Стабильный API OpenCL: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: Unknown GPU
GPUVendor: UNKNOWN
IsNativeGPUCapable: 0
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 0
VRAM: 0 MB
Required VRAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Windows remote desktop: 0
Обычный режим графического процессора: False
Расширенный режим графического процессора: False
Режим отрисовки графического процессора: Базовый
Экран: 1
Область отображения: сверху= 0, слева= 0, снизу= 768, справа= 1366
Start sniffer 2021-05-22 10:27:52
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -app=Photoshop -verbose=1 -comment=Photoshop Version: Adobe Photoshop 22.4.1 20210518.r.211 7b18b4f x64
# Photoshop Version: Adobe Photoshop 22.4.1 20210518.r.211 7b18b4f x64
Start platform native
# displays: 0

# devices: 0
End platform native

Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,366 768), w=1,366, h=768)
Dimensions: (1,366 768)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=AMD Radeon HD 8450G index=0 preferred=1)

# devices: 1
Device 0
Name: AMD Radeon HD 8450G
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 2,629 MB
VRAM: 2,629 MB
Dedicated System RAM: 0 MB
Shared System RAM: 3,758 MB
API version: 4.5 (4.5.13399 Compatibility Profile Context 15.201.1151.1008)
Device version: 4.5 (4.5.13399 Compatibility Profile Context 15.201.1151.1008)
Vendor name: AMD
Driver:
amdxc64.dll
aticfx64.dll
Driver date: 2015-11-04 000000.000000-000
Driver age: 66 months
Driver version: 15.201.1151.1008
GLSL version: 4.40 (4.40)
End platform OpenGL

Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: Scrapper
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,146 MB
VRAM: 2,146 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.0 (OpenCL 2.0 AMD-APP (1800.11))
Device version: 1.2 (OpenCL 1.2 AMD-APP (1800.11))
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 16 GB / s
Compute score: 32.128
Device name string: Scrapper
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.

Device 1
Name: Oland
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 2,147 MB
VRAM: 2,147 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.0 (OpenCL 2.0 AMD-APP (1800.11))
Device version: 1.2 (OpenCL 1.2 AMD-APP (1800.11))
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 16 GB / s
Compute score: 142.316
Device name string: Oland
Device vendor string: Advanced Micro Devices, Inc.
Platform name string: AMD Accelerated Parallel Processing
Platform vendor string: Advanced Micro Devices, Inc.
End platform OpenCL


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60a8b44a352b3590959293.png

Please help me figure out what the problem is and fix it, preferably with step-by-step instructions.

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1 answer(s)
A
Artyom, 2021-05-29
@sobralsya

Solution to the problem:
Since the video cards in the laptop 2 and Photoshop cannot work with two at the same time, one must be disabled.
Instructions on the Adobe website.

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