Who to hire an operator or salesperson?

Question

Marketing

My company CMS Sitebill is already 5 years old. We work together with a remote worker.
Prior to that, he worked from home all the time. But now it’s already hard at home, household chores are distracting.
With the office has almost resolved the issue.
And at the same time, the flow of calls has increased and we need a person on the phone who will receive calls and make outgoing calls. And according to the accumulated customer base, you really need to make a lot of calls.
Our local job site has the categories Sales Manager, Account Manager, Operators.
And now the question is: who is better to take - immediately a cool sales manager with experience, or an operator - to whom I will simply tell how to call, who and what to say?

Answer 1

"And on the basis of the accumulated customer base, you really need to make a lot of calls."
Here it is quite possible to take a girl with a pleasant voice, but with experience so that there is no brain break when a pleasant voice confuses warm with soft.
And for new clients, go ahead and leave the girl's contacts.

Answer 2

Take a girl with a pleasant voice.

Answer 3

If you want to sell well, your employee must WANT TO KNOW EVERYTHING ABOUT THE PRODUCT.
This is a key parameter that influences sales, and often distinguishes people with brains from others. The operator would be able to call the client base, the question of the success of such calls. Unfortunately (generally), brainy people have to pay, but as soon as you start to cheat, they immediately leave.
It must be remembered that cold calling is a very tiring business in moral terms. Therefore, people should be chosen at the same time persistent and benevolent, more often girls become such.
A man blows his mind after 10 calls, it will be difficult for him on cold sales, but look at his character

Answer 4

if you have a lot of money, then the manager
; if not enough, then the girl of the operator and teach