The quality of HP laptops?

Question

Iron

I choose a good, expensive (about 40-50k) laptop for myself and have already gone through many different manufacturers.
In the process of sorting through and reading various forums, communicating with people, I came across such a pattern: HP laptops are very popular, but at the same time there are a lot of reviews that “something has broken”, “the fan is noisy”, “it gets very hot somewhere on the side”. And accordingly, most of these users wear them to service centers for all these issues. And this feature applies to both cheap and all sorts of expensive models, like the Envy.
I really like HP both in terms of price-to-filling ratio and in appearance and in many other parameters. However, this “feature” of them is very scary.
I would like to know from the habra community: is this true or am I mistaken? Owners of laptops from this manufacturer, please tell us about your operating experience.
In general, no one is insured and therefore it is interesting to find out how well the service centers of this company work.
Thank you all in advance for your replies! :)

Answer 1

Had the same questions as you.
Also chose in your price category. I took DELL instead of HP for testing. Now the whole DELL office is here and everyone is happy, like elephants. I advise you to take a closer look at the latest line of Vostro, beautiful cars.
There are those numbers. support, where they will first try to resolve the issue over the phone, and then send it to the service center. The status of the repair can be viewed directly from the site. So far, however, have not had to use it.

Answer 2

personally, I worked with HP only with two laptops: HP Pavilion DV2899er Artist Edition and HP G62 ... both have cooling problems ... and the problems are serious

Answer 3

I have had HP nx7400 with T5500 processor for more than 4 years
.
At work, I still have about 10 HP pavillion dv # laptops of different series, from 4 years old and younger, I have never encountered any problems.
if I update, I'll take HP again
Price / quality ratio, the most optimal in my opinion

Answer 4

HP ProBook 4720s, 2 years of ruthless daily use, normal flight, no problems.

Answer 5

I had 4 laptops, everything was from HP and even the very first one still works like a tank. Started with HP 530, ProBook 4515s, ProBook 4520s and latest EliteBook 8560p. I am very pleased with everyone, especially the last one.
Friends who used Compaq had problems with cooling, the laptop was cut down - they managed it themselves, opened it, cleaned the cooler and added thermal paste, since youtube helped us.

Answer 6

In our organization, the HP Pavilion laptop has been operating in difficult conditions for several years - temperature extremes, poor ventilation, the influence of electromagnetic fields. Works very well. One of the few laptops that can withstand such conditions and fit our specifications (powerful graphics card).
Once was under repair — replacement of the cooling system. But given our conditions, this is even surprising. There is only one service center per city that works with laptops of this series. Service is good.
Pros: Very good value for money.
Cons: one service center per million-plus city.

Answer 7

I have 5 years already as an HP 530 in which I immediately bought more memory.
Works great, I wear it often.
Windows XP and seven stood, Gent and Ubuntu stood - the flight was normal.
Any laptop heats up on the side, mine also heats up, but there was nothing critical, even a plus - my hands are warm :)

Answer 8

I have one like this , and I strongly recommend something from this series to you. bought on expedite.ru for a little less than 25, if that. no cooling issues

Answer 9

Get a thinkpad.
However, HP is also not bad, in my experience, dragged around for three years with some sort of cork (issued at work), mercilessly tormented him, then handed him over in perfect condition, only the bag was shabby.

Answer 10

For that kind of money, you can also look for a macbook pro.

Answer 11

I have an HP Elitebook 8540p and have almost no complaints. I took it after the DELL XPS M1730 - it was so nice to get a monolithic bug-free product after that fastening piece of plastic, which still broke a year later.
Of course, with my intensive use, signs of wear appeared on the HP metal case, but this is heaven and earth. In general - IMHO a laptop is very personal - its size, performance, function keys, connectors, materials and design - all this must be selected for yourself.
In terms of reliability, there are no breakdowns, only Portal 2 suddenly starts to slow down when sparks appear on the screen (from lasers) and the rubber feet fly off from the bottom.

Answer 12

hp pavilion dv5500, two years old - died (unsoldered the northbridge), before that the charging and battery broke, it was wildly heated.

Answer 13

After trying laptops from Acer, Toshiba, Apple, I no longer believe in anything. All of them break, but the most popular problem is, of course, overheating, I advise you just not to chase after a super-video card, because it will probably either burn itself out or melt the mother. All IMHO.

Answer 14

My friend's HP laptop burned down being left on the couch O_o (overheating)
Replacing the card -> glitches -> another replacement. Horror.

Answer 15

I don’t know how they are doing now, but I had an HP tx1000 laptop (expensive at the time).
The first time it failed after 1 year and a couple of months, I took it to an authorized service center.
The first time I broke the wi-fi power button. After its repair, the touch pad fell off, for the third time everything seemed to work (the marriage was originally factory, associated with GPU heating). 4 months later, same problem. The SC offered to change the motherboard (~ 12k r). Spat. After a couple of months, I disassembled the laptop myself and found that half of the screws were missing, and some were screwed in with force (obviously not my laptop).
A classmate had a similar situation (dv series laptop). Broke 3-4 times.
Now another classmate also has an HP laptop, it seems that he doesn’t complain yet (although it hasn’t been a year yet).

Answer 16

Budget 6730s, for 2 years the backlight of the monitor burned out, the power supply could cause a fire, the charging plug broke (my fault is more likely here).
A friend had some kind of Pavilion, he said that his series had a disease with vidyuhi.
For the price and design, they are attractive, but I was a little disappointed.

Answer 17

I used pavilion, there were a lot of problems, it hung (while flashing all the lights), warmed up, the battery quickly died, lost usb, all problems appeared almost immediately, the service just shrugged.
The next laptop I tried to look for was not HP, but the probook 6360b was the best fit for the requirements, everything is convenient, everything works, it does not heat up, it does not fall apart. I think the quality of the elitebook is even better.
There is a working dell latitude (the keyboard, usb port, battery died in a year and generally behaves strangely, although I used it no more than once a week, the rest of the time it was turned off) and thinkpad (I got the old one, but everything worked, after a year there were problems with a hard drive, but it may not be his fault).
In general, I would look in the direction of corporate / work lines, for decent money usually more or less good quality, but it may not be lucky with a model that works fine for everyone, for example, the most reliable and tenacious one turned out to be a very budget acer.

Answer 18

On the subject:
There was an HP 2133 netbook. During the warranty period, they had it in service 2 times. 1) Stopped turning on - replacing the motherboard
2) I managed to burn the speakers with loud music at a picnic. There was no sound - replacement.
However, I really liked their service. They repaired it quickly and accurately under warranty, there are no queues (Moscow). Came - passed, received =) So, in general, despite the breakdowns, the impressions from HP are very good

Answer 19

Previously, there was an HP EliteBook 6930p, problems with the hard drive started very quickly - at startup, a danger warning message always popped up, and various programs diagnosed problems, but it didn’t go beyond warnings. After a while, quite a long time, and the truth began to warm up and make noise. The USB ports on the left side also broke (if you insert something there, the laptop turned off), but, probably, the point here is how I treated it.
Now the HP EliteBook 8460p is already 3-4 months old, there are no complaints at all.

Answer 20

There is something strange with HP cooling. Now there will be a lot of text, be careful :)
Yesthere is a hp dv8-1150er, and there is also a dell inspirion 1720. Dell in the “normal” mode does not turn on the fan at all, the temperature of the cores is 40-50, movies at 720 or games make the fan turn on and get warm. Dell is 3 years old. The TDP of the processors is absolutely the same, watt to watt. HP is 1 year old, from birth it heats up 60-70 in idle time and constantly has a noisy fan on. On delle vista, on hulete seven. What does the Dell have the optimal mode on, and even the economical mode does not help the Hewlett. And the outlets of hot air at the hewlet are wildly strangely made - down / sideways (della has one wide side), so if you just put the laptop on the table, then this is a frying pan after 5 minutes - you have to put it on a stand or put something on it to make a gap between table and laptop.

Answer 21

Yes, my HP laptop worked fine for a couple of years, then problems with cooling began, right up to the shutdown of the computer. The fan is noisy and doesn't work.

Answer 22

HP pavilion dv6-3070er. Everything suits, cooling could have been done better. Because of it, it was cut off several times only when compiling KDE4 under FreeBSD. Never under veins.

Answer 23

In May 2010, I took an HP Pavilion dv7-3110er (at that time the choice of i7 and 17 "was small, and I read somewhere that it had 4 "holes" for memory).
- Literally the next day it turned out that the slats in you can put only 2 in
it
. ")
I plastered the touchpad disable button with a band-aid and calmed down. Fast, quiet, generally ok.
A month later, it turned out that after waking up, the fingerprint scanner does not always work.
In April 2011, his battery ran out. At all. Their diagnostic tool says - for a replacement. And I'm 1000 km from my homeland. I suffered somehow, returned and, three days before the end of the warranty, brought it to the service where it was replaced with a new one.
In July-August(?) 2011, all USB ports suddenly died. When you connect any device, the “unknown device” is connected / disconnected. I had to start looking for a replacement, I looked at the Dell 3750, but so far I managed to disable USB hubs on my mother and use a separate controller via ExpressCard. Due to the outage, I was left without a webcam, bluetooth and fingerprint scanner, everything else is still working.
Most likely, I will never buy an HP laptop again.

Answer 24

I now have an HP ProBook of some sort (it's under repair right now). There is one problem - over time it gets clogged inside, starts to warm up and cut off. You need to take it to blow and replace the thermal paste, all this takes half an hour. Well, it happens once a year.
The laptop is already kind of old (inherited)), now there are 2 more problems. The first one is not very critical for me - the battery began to hold no more than 15 minutes, the second, because of which it is actually under repair - stopped charging at all and somehow reacted to charging.

Answer 25

So, on the topic of HP
They had unsuccessful series where the chipset was literally “soldered off”. Many laptops flew, some in a year, others in three, but at that time I was almost a frequent guest in the HP workshops.
Do you trust them now?
It's up to you to decide, on the one hand there is a stain on the reputation, on the other hand it may well be that they have learned a lesson from this.
Lenovo had similar punctures, but also for a long time, I don’t know how things are with new models (I haven’t worked in workshops for a long time)
As for overheating, HP is neither better nor worse than others. Everyone is basking. Whether there will be problems with this or not depends on too many factors to promise anything. (In a sterile refrigerated room, they can work for 20 years at 100% load.)

Answer 26

Pavilion dv6-3057er, the
creature is heated less than a year. strongly. up to and including overheating. have to be placed on a stand. Otherwise, no complaints

Answer 27

HP tm2, it came already broken, a very strange problem in the motherboard (it seems to work, but sometimes the bsod, and always hangs when installing the OS, be it win or linux), they kept it for a long time in the service, as a result, they wrote that the power was burnt due to the use of a non-native power cable (yeah, I always have 20 of them) and removed from the guarantee, in the end I had to order the mother on ebay.

Answer 28

Do not take HP 625, and in general it is better not to try on AMD, it slows down terribly and starts to fail very soon after purchase.

Answer 29

I have been using HP ProBook 4310s for 2 years. Suits in all respects, although it is glossy a little more than completely. Works well, in especially extreme conditions, I did not exploit it. There is only one problem, typical for most laptops: the battery died in a little over a year. Just like the warranty ran out. We managed to get a new one only on eBay, and she died in six months.

Answer 30

HP EliteBook 6930p.
I stood on the table with spilled wine, sucked it into the compartment with the hard drive (This was not the case with the previous Lenovo!).
Recovered the data from the screw. The service replaced the Hitachi hard drive with… WD! Which began to whistle and after a while died. It's good that by that time I had already moved to another screw.
The aluminum surface just eats dirt. It is necessary to wipe it literally every week with a napkin if you want the surface to be absolutely clean.
One of the minipci slots (which is accessible by removing the corresponding cover) simply didn't work. As a result, I changed probably five wifi adapters while trying to replace broadcom's one so that it works fine under Linux. (Take this opportunity: broadcom, burn in hell!)
The rubber feet are all peeled off. I glued it, not even epoxy - they still peel off. I heard that this is the case for all laptops (here, for the neighboring asus, too), but again, Lenovo did not have this!
Well, on the little things: the light sensor is not compatible with Linux (it works for the first N minutes after a cold start), a fingerprint scanner and a microphone (hda-intel).
In general, I was looking for a non-Lenovo laptop with a trackpoint. I realized that I just did not see capricious laptops.
There are also pluses: it looks cool, supports a docking station, a long warranty that works, holds a charge for a long time (3.5 hours at the age of one, 2.5 at the age of three).

Answer 31

HP 6910p failed power supply after a year of use. I took the T9500 with the coolest CPU at that time, I think because of this I get a lot of noise when some program loads the CPU (flash, java, for example).

Answer 32

1 year old dv7-4102er is
an excellent choice, no problems with overheating, toys all work and generally a very nice laptop
after 4 months. HDD broke, replaced in 2 weeks in the SC.
my son plays and does something at school on it
. It has the best wi-fi reception I have ever seen. Perhaps because the case is metal.

Answer 33

Great laptop for the money! I described in more detail about the disadvantages and advantages here: irecommend.ru/content/moshchnyi-i-praktichnyi-nout...

Answer 34

Not an HP user myself. I sit I put the AXIS on iron 2000-2d87SR. Conclusions made in the n-th attempt to put the OS: "Thank you for the experience - I certainly will not become a user of this company in the next five years."
He is weaker than mine (I will not advertise my own in order to avoid holivars) at times. The cost difference is about 20%.
Having twisted it in my hands, I doubt its shock resistance. But I didn’t intentionally try to break :)
By itself, it is quite warm, it doesn’t fit in comparison with mine, with so many applications running on mine, the air usually comes out cool.
For fans of stationary PCs: the keyboard is the same as on this HP - it is extremely uncomfortable for me (reduced arrows, and the absence of a numpad, except that one touchpad is nicely made1).
The system flies incomprehensibly, something breaks partitions during the installation of the OS, at first it was one thing, then another, now everything was fine, only it changed places (logical for system and vice versa). You correct, you make some changes with Akronis. And if this is not the first time something has changed, then everything breaks after that ...
There are no problems with the software - so on other laptops, the PC works fine.
Alas, my impressions were only negative.

Answer 35

I, too, was seduced by the good price/completeness ratio of HP. My last two laptops were HP and my wife has another HP. All three are dead now. Maintainability is extremely low, the design is disgusting, the heat pack is at the limit. I will NEVER buy HP again, even just in retaliation for this company :) It is not good to change laptops every 1.5-2 years. For reference: I am a computer scientist with great experience (since 1990), now I am the owner of a small IT company. I admit that perhaps I was "unlucky three times in a row", but I will not experiment on myself anymore. Chingachgook doesn't step on the mop four times!
Written 35 minutes ago

Answer 36

I bought a dv6 3103er laptop and worked flawlessly for 3 years, but then miracles began on bends. The north bridge burned out, in the SC they offered to replace the motherboard. There was a choice to buy a new one or fix the old one, much to my regret I decided to resurrect the old one. And now a little chronology:
1 repair (replacement of mp) worked for 3 days - took it to SC,
2 repair (replacement of mp) worked for 15 days - took it to SC,
3 repair (replacement of mp) worked for 20 days - now I'll take it to SC
Bottom line: I hate hp

Answer 37

I bought an HP laptop for 35-37 thousand. It broke after 2 months - the hard drive broke, error 301 in my opinion. All data was lost, warranty repair took about a month. In general - complete shit, only because of the fact that because of this shit I lost a bunch of useful information, which now has to be restored with great difficulty, and some was completely lost. The service refused to restore the data. When will I buy HP laptops again? - Never. As a result, all this shit cost 35-37 thousand + 35-40 thousand to buy a friend a computer that replaced a non-working laptop, + 150-200 thousand costs due to disrupted work, study and wasted time.