O
O
ostrovityanin2013-01-28 19:13:46
Call centers
ostrovityanin, 2013-01-28 19:13:46

Recommend a call center for calling contacts

If someone ordered similar services, advise which office they used.
I would like to trust the expert assessment, but none of my friends ordered this.

Answer the question

In order to leave comments, you need to log in

8 answer(s)
V
Violetdrug, 2013-01-28
@Violetdrug

Recently called about 10 call-centers.
Almost everyone undertakes to call from 1000 contacts. The cost of the database for 1000 contacts + the cost of training the caller + the cost of the call itself and the manager's services came out under 50 tons. The larger the base, the cheaper.
After I found out the prices, I talked to a friend who worked on the call. He said that if the amount is below 100t. then they will give you either a trainee or not the best. I dug through job sites and found a good young lady with experience in a call center from Astrakhan.
In general, it is for 12t. 5000 contacts called me. I took the disk with the base on the market for 5t. And the cost of calls by ip telephony cost me another 5t.
Total 22t. rub.
Hence the conclusion, if the call is not trial and you plan to use this service often, then immediately take 3-4k contacts for 80-100k in any call center and ask them for the most intelligent ringer. They usually really give specialists, such that they will crawl through without soap.
If you decide to just try or the amounts are not large, I advise you to just find a person with experience in cold outgoing calls.

S
Shirley, 2014-07-15
@Shirley

We ordered an outgoing project from SOFTKOL. Satisfied with the result. Although there is no one to compare with, they have not ordered before. I got 24 tr. (3,000 rubles - project preparation + 21,000 rubles - 3,000 minutes) with its own base. I would also like to read reviews about others, maybe there is something more profitable?

A
assa77, 2016-01-31
@assa77

They say that a good call center is "Simple Solutions", here is their website simplesol.ru . Has anyone tried applying here? They promise effective calls to customers and generally beneficial cooperation. They also offer the number 8 800 and a hotline.

I
IgorZybrev, 2016-07-29
@IgorZybrev

In 2014, he launched his own taxi in the city, hired his own operators to receive applications, but because the competition in the market is very strong, it is not profitable to keep 7 own operators. I decided to turn to the services of a third-party call center. Based on reviews, I chose HYPERSALES. I really enjoy working with them. Prices are reasonable and they do their job well. Operators are knowledgeable, know how to work with problem customers. During the peak hour of applications, the waiting time on the line is no more than 3 minutes. Transparent payment system. Recommend.

D
Dmitry Golubev, 2016-12-28
@godfree_DP

Through this service, you can organize.

S
Sergey Semenov, 2017-04-20
@NOLF1991

We have been working with the Easy Calls call center for a long time. The guys are professionals in their field, answer questions if they appear quickly and always go forward. We are quite satisfied with the result of their work, especially since the prices are quite adequate. If you suddenly need to change something, they do it quickly, and also offer their ideas on how
to do it better.

V
Vlad343, 2017-06-30
@Vlad343

If you just inform about the event, then almost any call center can handle it. With cold calls, when they offer services, usually call centers can no longer cope and work worse than the sales department. But you can effectively combine your specialists with a call center, see twintel

R
Ruslan0001, 2019-08-19
@Ruslan0001

Cold sales in my opinion have become obsolete. Firstly, by law, you cannot call a person without his consent, the fine for legal entities is cosmic. Secondly, in all honesty, think about what you think or how you feel about a company that calls you without your permission and sells you something that you are not interested in? That's right, the company's image is falling and this negative is not worth the candle. There are other ways to sell, the market is changing, everything is changing. Now, for example, there are companies that connect with your site and track any visits, check them for (attention!) Contacts in the public domain! This means that you call customers who are somehow interested in your product or service, on completely legal grounds (contacts in the public domain (social networks, somewhere once left a review, registered on some partner site, etc.)). In general, I repeat, the market is changing and cold sales have remained only in a narrow segment, for steaming frying pans for pensioners and horsepower for potency in the CIS countries. Answering your question, which call center is better, I advise you to write "call center rating" in your search box, use a couple of sites and choose someone from the top ten. We personally work with Contact 24/7
We have been working for a long time, in principle, everything suits.

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question