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In which CRM with Russian localization can employees of their / outsourcing call center be denied access to the database and customer contacts?
That is, so that the possibilities of work are, but the contacts are not visible.
That is, so that you can make calls, send emails, etc.
And the employee who did this saw, for example, only the name of the client and his orders.
They are primarily interested (in descending order of priority)
- cloud solutions out of the box
- cloud solutions with the ability to refine on their own through API or the like.
- standalone solutions out of the box
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