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How does a web developer interact with a customer?
Good afternoon.
I am a beginner web developer.
The situation is this. Let's say I found a customer. We agreed on the design, after that I wrote the site on localhost. After that, the site needs to be hosted. Should I choose hosting in consultation with the customer, or can I just put it before the fact? And how is hosting paid? It's not included in my salary, is it?
How do you proceed with your orders? And in general, what is the algorithm for interacting with it?
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Work is pre-negotiated with the customer. Either the finished product is provided to him on a carrier and then he deals with it himself, or it is deployed by the performer on the customer's hosting, or the hosting is chosen by the performer on his own. The last two options cost separate money. And the customer should be warned in advance about the costs of a domain name, hosting, encryption certificate, etc.
What did you negotiate with the customer? Make a design? Did you make it? Show it to the customer, you can open access to the local server from the Internet - there are plenty of guides on this topic. The customer is satisfied - you send him the template / site as an archive and then his problems. If you initially discussed that you would upload the site to the hosting, then write to him and tell him to register the hosting and give you a login / password. If he cannot do this, then register hosting on his data and let him pay, in extreme cases, use hosting that gives a test period. Never pay anything out of your pocket if it's not your personal tool for the job.
You can show it wherever you want: at least on localhost, at least on your hosting.
Naturally, the final placement is already on the hosting of the customer at his expense.
And then marketing begins.
Short-sighted developers simply brush aside "let him deal with hosting". Smart ones offer to find hosting for the customer themselves and set everything up for an additional fee, or simply give advice on where all this can be done. The most experienced ones can buy one good hosting and host customer sites on it, taking money for it. But this is a difficult path.
Develop: brief, regulations and contract.
In the contract, write down all your actions that will be done. And what you undertake to do is only what is written in the contract. Everything else is negotiated and paid separately.
In the regulations, the procedure and deadlines for implementation.
Find out the need in the brief.
1. You discuss everything in advance BEFORE starting work!
2. Hosting - both the Customer and you can choose - this is by agreement.
3. If you are hosting a site (and setting it up) - this is also a job (albeit a small one for small ordinary projects) and it must be paid (the cost of hosting is NOT INCLUDED here!).
4. Register hosting for the customer's data and ask him to pay (or ask to transfer the same amount and pay yourself).
The dumbest thing you can do:
Or can I just put it before the fact?Never do that! Always consult, explain and give arguments on why you have advised this particular hosting. Always give the customer a choice.
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