Astronomical bill for internet in roaming, what should I do?

Mikhail Rozhkov2012-08-23 12:32:55

mobile connection

Mikhail Rozhkov, 2012-08-23 12:32:55

The situation has already been sucked up many times, I am aware of Megafon's rejected lawsuit , but here is a real case.
A person received an astronomical bill for using the Internet in roaming, the operator is Beeline, the contract is postpaid. What is the current conflict resolution practice in this case? Immediately to the court, or is it possible to solve the case with little bloodshed, agreeing on a smaller amount? How do telecoms work now?
The man is already completely desperate, he doesn’t want to sell the kidney, and without this he can’t pay the bill, apparently (I don’t know the exact amount). What to do - he does not know.
If anyone has come across - can I have some sequence of actions, where to run, what to shout? :)
I just read a lot of emotions on this topic and about the courts too. But so that clearly and to the point - how to act - no one wrote anywhere. And it's worth it.

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8 answer(s)

MichaelBorisov, 2012-08-24
@MichaelBorisov

We have a humane country. The worst thing that can happen is if Beeline sues to collect the debt. Let's say the author loses the court, so he will be charged the full amount. What will happen after that? Nothing is as bad as losing a kidney or running away from the country. Bailiffs will seize and seize all property, bank accounts, except for the federal list of property that cannot be foreclosed. This list includes, for example, the only housing. So the apartment, if any, will not be charged. There will be a 20% payroll deduction. And that's it. If you want, live on the remaining 80% of your salary. If you want, pay your debt ahead of schedule. Otherwise, freedom is almost not affected. They may ban travel abroad, but this is relatively rare. There Mavrodi lives - and nothing,

ks_ks, 2012-08-24
@ks_ks

Run away from the country..

stado_barano, 2012-08-23
@stado_barano

Who is the sim for? Maybe he was lucky and there is a fictional person - so often they sell in transitions, etc.

charliez, 2012-08-23
@charliez

So it seems like all operators, including Beeline, have introduced online billing for real-time GPRS roaming. The court with a megaphone has created a precedent, so it is possible that it will be possible to agree with the beeline on resolving the problem in a pre-trial order.

Alexander Chebotar, 2016-04-30
@shibzik

Practice shows that nothing terrible happens in this case. It is necessary to write a claim to the operator that he did not turn off roaming or blocked the account when, say, 30-50 thousand debts are reached. This amount can be found in the contract. And in fact, they can recover from you no more than this amount, all that is above is their own fault.
Well, for the future, advise a friend to buy local SIMs and use AVO .
Or order a SIM here www.go-europe.avoapp.com

kreativf, 2012-08-23
@kreativf

If roaming was internal, then it may be possible to negotiate. If it is foreign, then you will have to sell the kidney, since the beeline only puts into account the money that foreign opsos have put on its account.

Alexander Borisovich, 2012-08-23
@Alexufo

Can you prove that he did it? Say you lost your phone, how did you find it - someone ate the Internet.

0xE0, 2012-08-24
@0xE0

I recommend writing a complaint to the operator. At MTS, for example, after 35 thousand, roaming should automatically turn off, I don’t know about Megafon. It is better to discuss the text of the claim with an employee of the sales office, calmly, without shouting, asking him for advice.