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Kuzma Shpagin2016-05-06 10:50:44
CRM
Kuzma Shpagin, 2016-05-06 10:50:44

What is the solution for sending push notifications from the CRM system to users?

There is a CRM system with a task book for employees. The task is to notify employees via PUSH messages about setting / changing a task on the phone. What solution can you suggest? It is desirable that it be simple and reliable. We are not reviewing our mobile app yet. There is no way to create it. There are plans, but later.

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Oleg Karnaukhov, 2016-05-09
@BupycNet

Use PushAll
"The task is to notify employees via PUSH messages about setting / changing the task on the phone."
Create a channel, through the Callback address you get the user ID on the CRM side. Then send him Unicast
Documentation https://pushall.ru/blog/api
By the way, there is support for Android, iOS (through beta testing), email, computers through browsers, there is a plugin for chrome with notification history, there is even the same telegram bot
It is possible to broadcast to the entire channel - for example, to all employees. Or groups of employees via multicast.
In parallel, employees can receive notifications from other channels.

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