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Alexandra2019-06-16 21:15:24
Freelance
Alexandra, 2019-06-16 21:15:24

What would you do with an unscrupulous customer?

Good day.
The situation is this. There was a client, we made a website with him.
The next step was to set up social media accounts. networks, their content and setting up direct.
And then I, a fool, made a huge mistake - I started work without prepayment.
I worked with him for a week, we discussed the details on the phone for hours. I made advertising creatives taking into account his edits, called direct support, solving issues with moderation, and created social network accounts. I also wrote, made graphics and put on hold about 10 posts for the period of my vacation.
Twice he promised to throw off the advance payment (although it was already payment for part of the work), but it still didn’t happen. In the end, I wrote to him that in this situation it would be better for us to end our cooperation. I received the classic answer - "It's a pity, there are many more projects ahead."
Now he is writing, asking to be made the owner of the VK group, now he is an administrator.
There is a great desire to remove it, tk. the work was not paid and it is very bombing from the fact that a person does not value the time of other people.
What would you do in my place. The fact that you always need to take an advance payment, I already understood this)

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6 answer(s)
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Konstantin B., 2019-06-16
@Aleksa-s

She is such a greed. There are so many of these and the like. Write there will be no money there will be no group. It is unlikely that he will pay you, but you will clear yourself. Don't pay, do it. You can only make another person the owner of the group after 14 days. Start the process of transferring the group to it. Let it rejoice, fill it, develop it. And if you still don’t pay for a day or two before the end of the translation, cancel it!
I stumbled upon one now adored review that fully characterizes the current world of freebie lust

Correct developer, does not pull on deadlines like many! Done quickly, efficiently, without any questions. Implemented my Wishlist , which were not specified in the TK. included in the quoted price! In general, I recommend this developer! 5+!
Proof

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sim3x, 2019-06-16
@sim3x

Put emotions aside - they will not help you
Define your goals
- do you need your money for your time
- do you need your reputation
If not, then do the worst
If you still need your money and your reputation is important, then you you should not do destructive things, as well as go to open blackmail
. This type of customer does not accept this approach

There is a strong desire to remove it
no
Learn how to work with such clients - now you have an ideal situation. You
don’t need to directly threaten to remove it.
It will not help you get money and ruin your reputation
.
Sorry, there are many more projects ahead
I am also sorry and would like to continue our cooperation
To continue it, I need to pay off my contractors who have already completed tasks for our current project
You know how difficult it is to find good contractors and I would not want to spoil relations with them
*Specify the list of tasks and their cost* or even better the amount of the debt without specification
After receiving the prepayment, indicate the amount required to complete the project
And start working after receiving the money
From the next project, start working on prepayment in full and increase its price for services

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Alexander, 2019-06-16
@AleksandrB

Set a condition. You will not give money back - I will delete the group.
Off. you don’t have a contract, on any papers the group does not belong to him. Theoretically, he can try to restore through support, but it is unlikely.

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Robur, 2019-06-17
@Robur

everything is simple here - either he wants to get a result, then he pays, or he does not want to and does not pay.
the "wants but doesn't pay" option goes beyond a healthy business relationship.
If the work is not paid, then its result is your property, unless otherwise specified in your contract (I hope you don’t have this :))
You can also add to the above tips "If you are not satisfied with the results of my work and you do not want to buy them, no problem. Then, in order not to lose them, I will be forced to sell them to other persons who may be interested in both a group / site of a similar theme and the users referred."
(For which I also planned not to pay you anything) Of course he's sorry.

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Puma Thailand, 2019-06-17
@opium

Change passwords on accounts, let him give money and become the owner of the group

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Sergey Zubkov, 2019-06-20
@szubkov

> " It's a pity there are many more projects ahead"
Rudeness, ignoring your interests, ignoring the fact that you and the contractors have not received payment so far. And here "other projects ahead." The man is just in the tank.
Do the worst. Let the group spin a little, then take the group for yourself and write that the client is unscrupulous and does not pay the bills. The country must know its heroes!
> Now he writes, asks to make him the owner of the VK group, now he is an administrator.
The man considers himself the most intelligent and cunning :)

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