What to do if a win10 laptop freezes and does not respond to peripherals?

Question

Iron

My Acer Aspire A515-51G core i7 about 20 minutes after turning it on just freezes and does not react to anything except the shutdown button. After reboot - the same story. I tried to reinstall Windows, but there is not enough time, the laptop just hangs during the installation process, on a blue screen. The dispatcher does not open, alt + f4 does not give anything either. The only thing I can do is restart it. For iron, everything seems to be fine, I tested it ... Help please (

Answer 1

It looks like overheating.
Open - smear, clean, or at least blow through without disassembling.
If it takes more than 20 minutes to install Windows - either he is already decently old, or a complete brake from birth ...

Answer 2

It would be nice to look at the logs: netler.ru/ikt/windows10-events.htm

Answer 3

Cut off the Windows Update service and Superfetch to begin with. These two nerds load the system so sometimes that kapets.

Answer 4

First you need to voice the brand and model of the laptop, as well as its iron configuration, otherwise your question sounds something like in Chekhov's story Vanka Zhukov addressed a letter "to the village of grandfather", so you have a laptop and a laptop and guess what kind of laptop It also matters what kind of Windows is installed, where it is taken from - from the Microsoft site or from a pirate site, what thread, what bitness is Windows? What do you have in the bios-uefi naklatsano? What disk should you put it on? MBR or GPT? In what mode - UEFI or normal?

Answer 5

Начать стоит с чистки от пыли и заменить термопасту.
Выглядит как перегрев, проверить на перегрев можно с помощью программы OCCT. Сразу после включения запустить и посмотреть что будет.
Если дело в перегреве, то буквально через минуту теста это будет видно по датчикам в программе, или бук сам зависнет.

Answer 6

Сначала прочисть, смажь, промажь, проверь температурки, если всё ок то ок, если нет то драйвера, если опять то хз.