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What is the SAAS solution for organizing those. support?
At the moment, I know of 2 such platforms:
- zendesk.com
- userecho.com
Are there other similar platforms, maybe even with better functionality?
Also, I would like to find a server in which all messages from instant messengers (Skype, ICQ) would flock, and the operator could respond to these messages from a central location.
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Try our service . There is no Skype and ICQ (although in principle there are no such solutions on the market), but otherwise you will like it :)
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