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What books/articles are there on quality management?
Prompt the literature (books/articles) on quality control.
Required for the position "Specialist of the Quality Control Department" (not a tester). I would like to read in more detail about the role of this specialist in the company, what is included in his duties and how / how he affects the quality.
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We have such units that process customer vines, conduct inspections and other bureaucracy, the work is in no way connected with a techie.
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