"Tank, download the hosting knowledge base for me." Where can I get basic hosting knowledge?

Question

System administration

Himself a hopeless humanitarian and a bit of a businessman. There was an offer to create a hosting company. I'm getting ready for the meeting, I would like to understand the basic concepts.

I re-read the wiki, courses on udemy and coursera. In my opinion, the most sensible explanation is here .

Some questions remain:

1. How does the service work - separate software for managing hardware (VPS breakdown, monitoring, etc.) and separately for users with access through the cabinet?
2. Where can I read briefly and easily about CentOS, Debian, Ubuntu, Linux, Windows Server, Plesk, cPanel?

Bonus question and opportunity to pour out your soul:

3. What are the main complaints about your hosting providers, what would you like to improve, what is missing?

Thank you and may the force be with you!

Answer 1

1st question:
the client orders a service on the website
billing system makes a payment
billing system via api requests the management server to create a client VPS with the specified parameters, the
management server selects a VPS node where there is space and resources and creates a VPS there and returns the data to the billing system (IP address login password, etc.)
the billing system issues access to the client.
2nd question:
OS family Linux: CentOS, Debian, Ubuntu is better to read on the community sites of these distributions
Windows OS: Windows Server - out of my area of ​​expertise.
Control panels: Plesk, cPanel - read the materials on the developer's site, you can also read the manuals for using large hosting providers.
3rd question:
In fact, there are no bad hosters, there are just different business models ,
by analogy, from wineries near the station to elite restaurants
.
Pts support of all levels and marketing management and so on.
Good quality = above average price = few customers.
Savings on any part (no matter what - equipment, personnel, management, marketing) leads to a deterioration in the quality of service but increases profitability. Finding a reasonable compromise between all expenses and income is the key to success.

Answer 2

Linux: short and accessible with examples and jokes: it-semaev.ru (video tutorials)

Answer 3

the correct answer is to hire a competent admin , better who dealt with hosting, at least for consultations and settings and further support.
considering your questions - you yourself will not do anything, or you will do it, it will even work, but before the first fakup, either your hosting will be hacked with all accounts and all customers will leave, or the hard one will burn, and you did not make backups - you have arrived again ...
in terms of capabilities, you are not programmers and are far from the topic - it is unlikely that you will come up with a keeler feature, all this is quite science-intensive, you need to be very deep in the topic in order to develop.
all provide approximately the same opportunities, the price and level of service are very different (as mentioned above, from wineries near the station to elite restaurants)
enter "hosting rating" into Google and look at the first sites that come across by what characteristics they evaluate, for example hosting101.ru/rating-popular.html or hosting-ninja.ru/rating
here is an example of a list of characteristics hosting101.ru/timeweb.ru
as we can see the list is long - you will be on this list, God forbid, if 1001mi. the market is quite competitive, there will be no freebies to force me to move from one to another hosting - I need to be offended at the first one, then I will start looking for something. sales here are difficult, as a rule, customers are already hosted somewhere, these are not emotional purchases, people try to read reviews or ask experienced people where they are hosted. in this regard, it is more profitable to sell talking hamsters)))
as a client, I want a lot of resources and to pay little for it.

Answer 4

- By the way, an article to think about on the topic: www.zdnet.com/article/ubuntu-linux-continues-to-ru...
- About Linux, the main thing to understand is that Linux is divided into families - the main ones are debinan and redhet ones. Understand the difference - catch the difference in working with them. I'm leaning towards bare debian, for example. But the most common Ubuntu distro, built on Debian, has many improvements for the final desktop consumer and for servers. That is, look what happened from whom, and why it came from there, in order to understand the logic in general.
- I use gino, and I am satisfied with everything thanks to the party. The main thing that you like there is that you design the tariff for yourself in the constructor, this is, among other things, and a particularly convenient account (after a dozen other hostings and template billings from other hosters).

Answer 5

A complete set of hosting software is here ispsystem.ru. So that you can immediately start with almost any type of hosting service.