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Smart email autoresponder?
How to implement a smart autoresponder? For example, the first message is assigned a unique number, your message is accepted and its number is written. The second and further nothing is answered, messages are connected thanks to the number.
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Usually this is done by means of other software, and not by means of e-mail. For example, System Center Service Manager. Of course, letters are sent by e-mail, but the logic itself is not built in it.
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ticketing system - check out the #helpdesk tag on this site!
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