Simple bug tracker or ticket system?

M

mr_smith2011-06-15 21:19:12

Project management

mr_smith, 2011-06-15 21:19:12

We need a simple system for fixing bugs, attaching the responsible user to the bug ticket, comments, and most importantly, the ability to create various custom fields in the ticket template. Preferably opensource.

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10 answer(s)

M

mastini, 2011-06-15
@mastini

redmine, trac, bugzilla.
I settled on redmine

T

try4tune, 2011-06-15
@try4tune

Mantis ( http://www.mantisbt.org/ )?

S

serverok, 2011-06-15
@serverok

long and successfully used Trac (http://trac.edgewall.org/) - free, flexible system, there are many plugins + the ability to write your own in Python.

V

Vorchun, 2011-06-16
@Vorchun

Two years - redmine with some plugins and improvements

V

vbuoc, 2011-06-15
@vbuoc

opentodo (see opentodo.ru). 2 years - normal flight. Nowhere else...

E

exponentum, 2011-06-15
@exponentum

Haven't seen basecamp yet, very good stuff.

A

Alex Bunin, 2011-06-16
@azxc

For the set, there is also Eventum.
I've been using it for quite some time myself. I had the main criterion - that users could easily open tickets via e-mail.
And for more technical stuff, I would recommend Trac.

V

Vsevolod, 2011-06-16
@sevka_fedoroff

We have been using trac for a long time. There is everything you need. Custom fields can definitely be added, checked.

Q

qrazydraqon, 2011-06-16
@qrazydraqon

There is nothing better than JetBrains YouTrack. We all wrote with boiling water when they crossed over. True, the transition was from the terrifying jTrac.
Although not for thanks, it works.

M

MNU, 2011-06-16
@MNU

If you want bells and whistles and customization, look towards Jira. For open projects, you can get faces for free. Up to 5 people the price is quite ridiculous 10$. About medicines and other nonsense - I did not tell you.