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Sergei Nedder2016-07-03 09:05:15
Do it yourself
Sergei Nedder, 2016-07-03 09:05:15

Remote assistance in computer repair?

There is a computer that has become often overloaded. I would like to understand what is wrong with him and whether it is possible to fix it yourself.
The question is whether someone knows the services or companies that provide such assistance (paid, of course). For example - "send us an error log when overloading", "check on the computer so-and-so"?
Addresses, appearances?

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4 answer(s)
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Eugene, 2016-07-03
@yellowmew

there is such a "service": A friend who understands computers (a colleague if the relationship is good).
You can also google (problems are usually of the same type) or ask questions on specialized forums.
options "services or companies" that are not responsible for the final result (solution of the problem) and as a result of which advice you can simply break the computer (and you will be to blame) - this is just ... a fairy tale for such services. Money out of thin air :D

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focs, 2016-07-03
@focs

Suppose we clean it from dust or rearrange the wasps with the help of remote assistance, it’s still real, but how to solder the capacitors on the power supply / motherboard. Although it will look something like this "change the power supply ... ahem, it didn't help then change the motherboard."

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FAN2 tom, 2016-07-03
@FAN2tom

Often overloaded.
1. first, turn off automatic reboot on failures to see what BSOD it produces, if any, and google it.
2. remove the side covers - let it cool additionally
3. check the cooler (whether it is spinning), the mother for swollen conduits 4.
check what the commentators wrote above :)
toys..
6. .........
ZY: if you have a lot of extra money, then I think it will not be difficult to find an anonymizer who, for a certain fee per month, will monitor your PC))) or you can conclude an agreement with outsourcing companies, providing services like HelpDesk and contact them with your problems )) ) as you wish!

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ipswitch, 2016-07-03
@ipswitch

Hello.
Simple diagnostics here is quite possible and remotely, through a special program, but it allows you to identify and eliminate far from all the reasons why this can happen to a computer.
However, the most common causes can be checked, for example, overheating (assessed by sensors), hard drive status, operating system status.
For a more accurate diagnosis, a visit is already required.

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