Problem with error messages in Windows XP

Question

Windows

Good afternoon, colleagues.
There is a device that runs on Windows XP Embedded. In addition to the system, there is only .Net framework 4 and a specialized program.
The following problem arose - the program should display an error on a certain action, but it does not and writes the following to the log:
Error details:
ProcessName: RAMonitor.exe WindowTitle: no data MsgCaption: Validation failed MsgText: Group: User
Parameter: (03) Length of X axis, minutes
Message: X axis <= 120 CallerModuleName: n/a BaseAddr: 0XFFFFFFFF ImageSize: 0XFFFFFFFF ReturnAddr: 0X00000001
And outputs nothing. At the same time, it continues to work stably. If there are connoisseurs, tell me in which direction to dig?