oDesk account closed for no reason. How to recover?

Question

Upwork

Good afternoon!
Tonight I received an email that my oDesk account has been closed. The reason given is "high number of negative client experiences when compared to other freelancers". At the same time, there has been no activity on the account for quite a long time (except for the periodic rejection of invitations to interviews). There are only two orders in history - one large with a five-star rating, and the second - a trifle, without a rating. Not sure if this can be considered a sign of "negative client experiences".
Support immediately went on the defensive, unsubscribing with useless messages.
It's very frustrating to get banned for nothing. Moreover, the ban is for life, without the possibility of creating a new account.
Have you encountered similar situations and how did you solve them? How can you reach out to living people? What can be done in such a situation?
Details below for those interested.
First email from oDesk:

Abby Tyo, Oct 01 02:54 AM:
Hello Dan,
As part of an ongoing effort to monitor workplace quality, we periodically scan freelancer accounts to identify those with higher than average numbers of disputes, negative feedback, client concerns, or evidence of moving work off oDesk. While we don't expect perfection, we do look for an overall track record of positive performance and take into consideration your entire work history.
Unfortunately, your account was found to have a high number of negative client experiences when compared to other freelancers, leading to a satisfaction level significantly below the average. As a result, your account has been closed.
For more information on why this action was taken, please refer to these FAQs:https://support.odesk.com/entries/23159318.
We regret any disappointment this decision may cause and wish you all the best in your future endeavors.
Regards,
The oDesk Trust & Safety Team

Correspondence with support in direct chronological order:

Dan P, Oct 01 01:30 PM:
Hello!
I received a notification saying my account has been closed due to "high number of negative client experiences". I think there is a mistake. I have two completed jobs so far: one of them is hourly-paid one with about $3k revenue with 5-star rate, and another is a $75-job with no feedback given. I can't understand how can this be treated as a poor performance? Or maybe there is another way to get negative feedback which I don't know?
I've never been rude with customers. I've never aborted an accepted job half-way down. I'm trying to be responsive and react to new interview invitations withing 24 hours either by accepting or rejecting them. It's very frustrating to be banned especially when you trying to be a good guy as hard as you can.
Please let me know what I did wrong.
------------------------------------------------
Yen P , Oct 01 06:35 PM:
Hello Dan,
Thank you for contacting me regarding the status of your account.
Unfortunately, once your account has been closed it cannot be re-opened. I apologize for any disappointment this may cause. For more information about why your account was closed, please refer to these FAQs - https://support.odesk.com/forums/21652314.
Best regards,
The oDesk Trust & Safety Team
----------------------------------------- -------
Dan P, Oct 01 06:58 PM:
Hello Yen,
I'm not asking you to re-open my account yet. I'm trying to understand what went wrong. Please help me with this.
------------------------------------------------
Yen P , Oct 01 07:14 PM:
Hello Dan,
For more information about why your account was closed, please refer to these FAQs - https://support.odesk.com/forums/21652314.
Best regards,
The oDesk Trust & Safety Team

Answer 1

That's why you can't work in one place. Just like that, there will be no money, and you are somewhere in Thailand.

Answer 2

My account was unblocked tonight! Hooray!
I hope all such cases will be resolved positively.
This is the letter that came in:

Kristine D, Oct 04 02:50 AM:
Hello Dan P,
You recently received an email from us with the message that your account had been placed under review. This email was an error on our part and we apologize for the confusion it may have caused.
Here's what happened—as part of a routine account review, yours was accidentally marked as having a high number of poor client outcomes. As you are freelancer in good standing with a strong work history, we hope you will accept our apologies and continue to do great work with us for many years to come.
If you would like to discuss this further, please let me know so I can schedule a convenient time for a call.
Regards,
The oDesk Trust & Safety Team

Answer 3

I have 17 positive reviews and an overall rating of 4.99 out of 5.00.
Didn't use the site for a month, because. I was on vacation and busy at work. Went in and blocked. Without explanation, there was no notification. The 3rd week I can not even get a reason from the support service. The most annoying thing is that nothing really was violated, and apart from automatic answers, I can’t get anything, I can’t even find out what’s wrong. They say that they blocked without the possibility of recovery. How to deal with it :(

Answer 4

judging by the fact that this is the second post of the same kind, something is clearly not clean here 8)))
something is clearly hiding everything.

Answer 5

if you look at the odesk forum, there have been many similar cases over the past month. True, they say that at first they received a letter stating that the account was under review. In your (and mine on elance) case, there was not even a review, an instant ban.
Account under review without any reasons https://www.odesk.com/community/node/34934
Odesk account under review https://www.odesk.com/community/node/35065
how long does it takes to complete an account review ? https://www.odesk.com/community/node/35117
Odesk Account Under Review- What Exactly Should I Do https://www.odesk.com/community/node/35206
Financial account suspended question https://www.odesk.com/community/node/35206 odesk.com/community/node/35106
financial account was suspended and a big sum blocked https://www.odesk.com/community/node/34881
Account under review https://www.odesk.com/community/node/34950
Accounts Review by Odesk https:// www.odesk.com/community/node/35034
Account under review https://www.odesk.com/community/node/35048
Financial Suspension https://www.odesk.com/community/node/35125

Answer 6

Crimea. I'm lifting the sanctions. Expensive.
The moped is not mine.

Answer 7

In all difficult cases, you need to call the support and ask to contact a Russian-speaking representative