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vlad49902019-01-22 13:02:07
macbook
vlad4990, 2019-01-22 13:02:07

Macbook pro 13 2017 without a touchbar all crunches, am I the only one so lucky?

Good afternoon, in November I took this laptop in a restaurant.
At first, I didn’t notice how it crunches, probably, or it didn’t crunch, but for the last couple of months I have been constantly noticing it.
The crunch itself begins when you work on it for some time, the case warms up a little, and then you want to pick it up and move it somewhere, or just lie on the bed and fix it on your belly. At this moment, his body can make many sounds similar to a crunch. Quite loud at times.
Getting him to make these squeaks artificially is quite problematic, but I managed to capture it on video a couple of times. Link to a video with a crunch
Not what I expected when buying a new computer made of solid aluminum.
Am I the only lucky one, or has anyone else had the same problem?
Thanks in advance.

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Alex Marken, 2019-01-22
@AlexMarken

Crunch from the keyboard and touchpad or near the display?
In 2016 models, there were problems with the crunching of the display. The glue or plastic was heated, due to which there were similar sounds in the area of ​​\u200b\u200bthe screen and the Macbook Pro inscription. I do not know if this problem has migrated to the 2017 version.
A few months ago I got rid of the firmware 2017 15'', moved to 2018 15''. Since the purchase, the 17g laptop has been repaired several times - the right speaker burned out, the keyboard stuck, the speaker burned out again. Then they replaced the device through the store, and once again 4 did the replacement) Either there were flashes on the display, then after 1-3 weeks the right speaker burned out.
Terminated the contract of sale. I bought a version of 18 in the re-store. I don't know the problem. This is a hint to you, 16-17 year old laptops are very problematic.
If more than 15 days have passed since the purchase, take it to an authorized SC (not in the Re-Store), otherwise you can safely go to the store and write a claim to replace the product with a similar one. The response to the claim of the claim and, if approved, the replacement of the device must be no later than 10 calendar days from the date of filing the claim.
If during the warranty year the device is under repair and it fails for the 4th time 3 times or more than 30 days in total for repairs, you can safely go to the store and write a claim to replace the device.

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lamer350, 2019-01-22
@lamer350

This is the norm, as mentioned above - the problem is with most models, clicks from the hinges of the top cover will not be changed under warranty, there are services that correct this for money, but then you will lose the warranty.
There's nothing wrong with that, take it easy

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