Is there a ready-made solution for guaranteed processing of documents with confirmation?

Question

Document flow

Hello!

I have the following task:
1. There are documents in the database with a unique ID.
2. There are subscribers who must process these documents. Each of them also has its own ID.
3. You need to implement an interface for requesting raw documents by each subscriber.
4. The database must contain information that this subscriber has processed a specific document, so at the next request, this document is no longer issued to the subscriber.
5. Documents are unstructured, so any DBMS is suitable, relational, NoSQL, etc.

It is clear how to implement this manually, but maybe there are ready-made solutions?

Answer 1

exists, CRM is called
subscribers - managers, documents - leads
remains to be configured
, but with setting up CRM it can be easier to write from scratch