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MakarkinPRO2016-06-04 20:38:49
Megaphone
MakarkinPRO, 2016-06-04 20:38:49

Is it possible to substitute outgoing to MegaPBX?

Megafon has such a service megapbx.ru/. We figured out how to work via SIP, when outgoing via SIP, the required company number is substituted and the conversation record gets into CRM.
And when the connection is outgoing via GSM (that is, the Internet has generally fallen off), you need to understand whether it is possible to substitute a single company number (and not the one from which the call is initialized (that is, from the Manager’s phone to the client’s phone). And then also synchronize the recording of the conversation with CRM (we have CRM on the cloud, and there the Internet is always ... rather than in the office).
Megafon itself writes that you can’t do this via GSM. I came across their “no”, in the end it turned out that you can ... I will be glad to hear your answers , perhaps someone has already studied this issue and managed to win.

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catHD, 2016-06-05
@catHD

You can, contact your manager :) The feature has not been released to production, but it is, if you are "worthy", according to your manager, then they will give you a feature, if not, then no)
PS Believe me, I know what I'm talking about: D

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