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Alexander2014-09-19 09:58:10
Telephony
Alexander, 2014-09-19 09:58:10

Is it possible to get unanswered calls from SMDR?

Hello, I have the following problem:
There is a Panasonic KX-TDA200+DISA PBX. I receive information for self-written billing via RS232. Now faced with the problem of how to determine an external incoming call that was not answered (the internal subscriber was either busy or did not pick up the phone), taking into account the fact that DISA "picks up the phone".
Here is an example of what comes from the station, there was an incoming call, the DISA greeting turned on and the subscriber did not pick up the phone.

Date     Time   Ext CO Dial Number          Duration Cost       Acc code   CD
19/09/14 12:51PM  502 02 <I>89120001111     00:00'05   00000.00            D0

Are there ways in my case to get unanswered calls?

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