I bought a tablet on Windows 8.1 with a declared amount of memory of 16 GB, can I return it to the store?

Question

Windows

So, there is a tablet on Windows 8.1 Point of View TAB-P800W-3G bought in the DNS store on January 3rd (a week ago). After the purchase, I found that physically it has only 14.44 GB (disk capacity), and the Windows partition is generally 9.13 GB. Upon purchase, 5.48 GB was free, after updating via Windows Update, about one gigabyte remains, which is successfully eaten by the paging file. There is no space left on the system partition at all (0 bytes free), without installing any applications. How to return this "miracle" and take the money?
UPD. I forgot to say. Already activated Office, which was included.

Answer 1

Compose a user story: Bought. Came home and opened it. Connected to the Internet. He asked to be updated. Well, what am I, he better know what he needs. I launch notepad, and he ... says that there is not enough memory and closes or reboots. That is, exclude your factor from the breakdown as much as possible when explaining with the seller.

Answer 2

Technically, no. Because physically 16GB of memory is soldered. So technically complex goods in good condition are not subject to return just like that.
But contact the store, maybe they will meet you. Perhaps there is a moneyback and it is 2 weeks old (we could not immediately find the relevant information on their website). Then you can try to hand over to the SC. It would be better if the system complains about the lack of free space and something does not work with objectively empty memory - i.e. without user data. Those. some objective reason, similar to a malfunction.

Answer 3

The DNS gives one week to return. Usually this is a standard situation when the user is left with only part of the disk, but this behavior is already too much - explain the situation, if not immediately changed, then through the service.

Answer 4

I propose to do the following manipulations that will help owners of 16GB tablets use them, because if you do everything like on a standard PC, there will not be enough memory even to install Google Chrome!))))
1 Do a factory reset, for this go to start, swipe up, parameters computer, update and restore, restore, delete all data and reinstall Windows , start.
2 After recovery, you will have about 6 gigs of free space, without connecting to the Internet, disable such an important function as updating! This will allow you not to waste precious space on drive C.
3 Delete office 365 if there is one
4 Install a flash drive with a capacity of at least 16GB class 10 is better than UHS 1
5 Download and install the antivirus on disk C, it is advisable to download it not through the tablet but through the PC.
6 All folders (Downloads, Pictures, Desktop, etc.) are transferred to flash, for this we go to my PC, right-click on the folder, properties, Location, select flash, write the name of our folder.
7 Learning to download and install portable versions of applications on a USB flash drive, this will allow you not to take up space on the C drive, but to put all the trash on the flash drive. (Portable versions of applications that are 90% needed by everyone Openoffice, Google Chrome, FireFox, Skaype)
As a result, my tablet, completely ready for work, had 5.5 GB of free memory on drive C.
All programs were installed via a USB flash drive via an OTG adapter. Apps can be taken from here portableapps.com/apps

Answer 5

If not a marriage, then nothing ...
With a scheme

Answer 6

run disk cleanup there is an option to remove updates from their install, but as such there is no reason to return, everything is working properly

Answer 7

Everything is debatable and from the situation ozpp.ru/laws/zpp/25.php , nevertheless, my acquaintance the next day made a full return of the MTS USB modem, since it did not correspond to the declared quality in terms of data transfer speed, you can also say that technically not literate and you were misled by store employees.

Answer 8

In general, I went to the store on January 12, said, they say, "it turns off periodically, they contacted the SC - they installed updates and released them, but the problem remained." The result - in the store they gave a piece of paper for another examination in the SC, took the tablet and said to wait 21 days, so I'm waiting ...