How to fix laptop freezing?

Question

Iron

Hello. The laptop is only a month old, at first everything was fine. And now it freezes only when watching a video. Hangs with sound looping and hangs after 4-5 seconds, and so on every 10 minutes. And freezes only when it's running on battery power. There was a Hear program that improves the sound, I thought that because of it. Deleted it, but the freezes still remained. Who knows what's the matter?

Answer 1

And freezes only when it's running on battery power.

you need to check the power saving mode. most likely the railway goes into hibernation during these 10 minutes