How to distinguish the behavior of adults from the behavior of children in a mobile application?

A

Anatoly Tarasenko2020-04-15 10:54:41

Marketing

Anatoly Tarasenko, 2020-04-15 10:54:41

I have an application to help children learn English. There are paid features and a parent section with statistics so that parents can see how much their child is doing. There is also a submit button. Children often make their way into this section. Various captchas such as writing in numbers "three five eight" do not help. The complication of captcha scares off the parents themselves. Is there any known way to understand from the user's behavior in the application that this is an adult or that this is a child?

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7 answer(s)

D

d-stream, 2020-04-15
@d-stream

And in a simple way, "close" the parent functions with a separate password / pincode - isn't that a method?

M

Mikhail Osher, 2020-04-15
@miraage

No way. I'm 30 and act like a child.

V

Vladimir Korotenko, 2020-04-15
@firedragon

Authorize through Odnoklassniki or the public services website.
So-so, of course, an idea, but

C

CityCat4, 2020-04-15
@CityCat4

I liked Vladimir Korotenko 's answer - no need to rely on heuristics, you need to request something that, by definition, only an adult can have.

V

Victoria, 2020-04-29
@zhuravelvictoria

I was hooked by your phrase "scars the parents themselves."
Obviously, you have a goal to collect feedback from users, but now the button for collecting feedback is positioned so that the wrong group of users stumble upon it.
I see 2 solutions:
- Rebuild UX in such a way that children could not get into the parents section. This is handled through the parent's profile and one or more sub-profiles of the child that are attached to it.
- move the button for collecting feedback on user-flow so that the user can send feedback only after certain actions confirming his belonging to the desired group (it's hard to say without an interface)

S

Saboteur, 2020-04-15
@saboteur_kiev

Give a definition of what an adult and a child are, then you can start off.
PS Why don't you want your child to be able to see their statistics?

O

Oleg, 2020-04-17
@402d

it's easier to read the extra 5-15 emails a day.
I have a similar problem.
But the essence of it is that I do not yet use any system for tracking requests.
Those. When I open a letter, I immediately decide whether I will answer it or not.
Therefore, the letters hang in unread. It's unnerving.
And presorting will solve my problem.
So, what to limit in the application, I will
fasten my inbox automation.
Brad, spam - to ignore. Questions on the case - the flag to answer.