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alexandronyshchuk2020-09-30 13:20:06
JIRA
alexandronyshchuk, 2020-09-30 13:20:06

How to display the time spent on a ticket in the JIRA Service Desk portal?

The company's clients (Customers) 5f745ba6e3c7b404452489.jpegregister requests through the JIRA Service Desk portal.
Customers need to be able to understand the time taken to resolve each incident.
A variant with the display of the "Spent time" field on the portal or any other variant that will allow the client to access the information on their own is suitable.

Time is recorded in the Work Log

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alexandronyshchuk, 2020-09-30
@alexandronyshchuk

It's about the Jira Service Desk Self-Service Portal

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