How to deal with an advanced bully on the forum?

Question

CMS

There is a bully littering the forum. The character is so fucked up that we developed a script that tags users, analyzes user-agent, cookies, etc. to identify virtuals. However, he uses anonymous proxies, various mail services, knows how to clear cookies, change the browser.
I ask for advice.

Answer 1

Moderators monitor and delete his posts without joining the discussion. Soon he will get tired of it and he will filter himself. Cheap and cheerful.

Answer 2

Try to remember the scoundrel with the help of samy.pl/evercookie/.

Answer 3

If there is a way to figure out a person, make his posts visible only to him. Very soon he will think that no one reacts to his trolling and hooliganism and will simply leave the forum

Answer 4

I will offer my own version, combined.
Posts by new users are only visible to technical support specialists. Until the user gets, say, 10 comments or there are 1-2 topics, no one except himself and the moderators sees his posts. At this stage of quarantine, it is often already possible to determine the diagnosis.
If the patient thinks that he was suddenly allowed to shit and here it is freedom, that's good - let him rejoice, no one sees him anyway.
If he understands what is happening, then it’s also okay - you will greatly complicate his life, forcing him to increase the complexity of the raids at times. He will either have to spend a lot of time mimicking a normal person, or significantly change tactics.

Answer 5

Do not ban him, give him the opportunity to calmly write whatever he wants from his account.
Write a script that automatically rubs his posts every hour, say. It will not create new accounts. “and this one has not been banned yet,” and will think that his messages are being tindered by moderators. You can make the script work once at a random time, for example, once every 1-2-3 hours from 9 am to 21 pm.
If he sniffs it out and creates another account, just add the new id to the script. Sooner or later, the user will get tired of spamming =)

Answer 6

Try to befriend him

Answer 7

Pre-moderation for new users, for example the first 3 messages. What is a forum engine?

Answer 8

Automatically ban (or send for pre-moderation) everyone who comes from public anonymous proxies.

Answer 9

A proposal to write a spam filter based on the words and phrases that the user writes (for sure there are already solutions).
If the user is shitting with something the same (links or identical sentences), then he can be cut by putting recaptcha.
How to deal with a smart bot that writes "correct" meaningless sentences, I have a strong question - recaptcha for registration will probably slow down, waiting for the Indian to solve the captcha.

Answer 10

Try to chain it with the password(s). It is unlikely that he invents a new one for each new account.

Answer 11

I went through this on both sides (both as an administrator and as a user) there are many exits (closing registration, pre-moderation of messages, sophisticated ban systems, etc. etc.) but all methods are either easy to bypass (or even if difficult, then this is not an obstacle for a savvy person)
In reality (that is, without obvious “minuses” for the forum, that is, without adding inconvenience to normal users), only one method works. Dialog.
No one will shit for no reason. Any conflict has a reason, and only dialogue will help find a compromise.

Answer 12

>Not possible due to the nature of the target audience (online user support).
If user support for a particular provider is to hang a global "black list" on all addresses and make it "white" with the provider's range!

Answer 13

As practice shows, activation via SMS saves from the mass creation of fake accounts and other evil spirits. Right now, we are going to implement such a mechanism on one of our projects: all simple actions (writing comments, chatting, etc.) do not require activation, but if a user, for example, wants to participate in a contest, vote for contestants or rate content - Please verify your account. You can also request confirmation selectively from suspicious individuals.

Answer 14

if the forum is popular, you can use the tactics of the Littlevan forums - after registration, you can write only after 2-3 weeks. it won’t cause inconvenience to old users, and a shitting character is unlikely to wait so long

Answer 15

Yes. As a result, it turns out that this is not 1 bully, but a herd of bots posting SEO garbage, and the forum is simply without captcha or on a shitty engine. And the people here are discussing in full and the author of the topic catches him for a month. I often see this.

Answer 16

The approach has one "small" minus (small in quotation marks) that will cause inconvenience to adequate users!!!

Answer 17

And how did you know that this is the same person and you write down all new posts and accounts in his name?
This is the criterion to cut. Apparently some standard text or something like that. Stemmer -> frequency analyzer, something like that.

Answer 18

Alternatively, if the real IP of the user is known, then you can contact the provider to take drastic measures. There's no other way to deal with some idiots.