How to collect data from 1C-Bitrix feedback forms?

Question

1C-Bitrix

There is a site on 1C Bitrix.
The task is to collect the data from the forms ( + cookie ).
How to do it? Does 1C Bitrix have a single handler?
Or do you need to find the layout of the page - to cling to each form and already so, almost standard to receive data?

Answer 1

My solution would be like this, especially if the data from the forms is added to the IB - forget about the forms altogether and intercept the creation of the element in the corresponding IB.
Here is the dock - https://dev.1c-bitrix.ru/api_help/iblock/events/on...
Why is it better:
- no need to adapt to different forms, if the forms are different
- you can always add a new form by analogy and does not care about sending data from it
- the situation when an element is added to amo, but not in Bitrix is ​​impossible

Answer 2

there are two types of forms,
through a separate web form module, and everything is simple here, you pull the data through the api https://dev.1c-bitrix.ru/api_help/form/classes/ind...
and there is a poor main.feedback component https://dev.1c-bitrix.ru/user_help/components/sluz...
and here it does not save data to a separate table, all you can do is pull out the email sending log from the b_event table,
in any case, you must first look at what components are used, maybe there is something custom there, for example, on infoblocks