H
H
Hlib2019-08-26 15:40:06
Hard disks
Hlib, 2019-08-26 15:40:06

Does not load Windows after impact, what should I do?

Hello
Today there was an unpleasant situation, the laptop fell.
After the fall, everything was fine for a while, the laptop still worked, but with prominent brakes, which were not there before the fall.
After I closed / opened the laptop, it could not wake up from sleep mode.
I had to reload it.
When loading, an error pops up a disk read error occurred press ctrl + alt + del to restart on a black background.
I tried to set default settings through bios, load safe mode through f8 (it just didn’t open), and also run Windows through a USB flash drive
. Everything is fun here, the laptop shows that it sees a USB flash drive, runs through it (f8 works here, by the way), does some operations, after which the cursor appears on a black background and that's it
Tried to start safe mode with the console - nothing, there is no console.
The laptop has not yet been opened, I hope that the cable just went away, but I suspect that it hurt hhd
However, the case with the flash drive worries me, why does nothing work at least through it?
Lenovo b575 laptop

Answer the question

In order to leave comments, you need to log in

5 answer(s)
Z
Zettabyte, 2019-08-26
@Mysianio

Today there was an unpleasant situation, the laptop fell.

If you have a "classic" mechanical hard disk (HDD, not SSD) in your laptop and you need information from it, then immediately stop any attempts to turn on both the computer and the disk separately!
After the fall, everything was fine for a while, the laptop still worked, but with prominent brakes

Given that the laptop was dropped while still running, you are already very lucky that the drive did not immediately start making clicking sounds and / or grinding (but it is also possible that you do not hear them).
Judging by the symptoms, there is clearly a surface damage (most likely the heads are also affected), and with each attempt to start the disk, the situation worsens.
Even now, there is a very high probability that data recovery will require replacement of the head unit, but by further turning on the disk, you can bring the disk to a state where such a replacement is required more than one (respectively, a high price of work), or completely burn the disk and make data recovery impossible generally.
So you need to either change the drive to a new one, or contact a specialized company that deals withonly data recovery and nothing else.
"Laptop repairs", enikers and "programmers" will not be able to help with a hard drive that has physical damage, they will only make it worse if they themselves do not transfer the order to specialists.
Just in case, here's a quick reminder:
  • How to choose a data recovery center

A
Artem @Jump, 2019-08-26
curated by the

Throw out the faulty HDD, and put in its place a serviceable one.
Preferably an SSD.

V
Voodoo Bearded, 2019-08-27
@VU_DU

The hard drive is already dead, the laptop from the flash drive does not boot due to the fact that the bios of the laptop cannot initialize the hard drive and slows down on it. Dismantle the hard drive from the laptop and boot from the USB flash drive, it should boot up quietly. As for the hard one, everyone wrote above.

L
Legolo2, 2019-08-26
@Legolo2

Just take the laptop to an authorized service center for diagnostics.

Z
ZekaIT, 2019-11-14
@ZekaIT

I'm amazed.
Written in Russian in white “disk read error occured”.
Tell me, in what language should it be written so that the user understands that the mechanical disk can't? That you don’t have to dance with a tambourine with a flash drive? What do you need to take out the old drive and put in a new one?
Why all this show?

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question