Do you need a ready-made solution for user support in mobile applications on Android and iOS?

Question

Mobile development

Tell me a ready-made solution for user support in Android and iOS applications.
In the functionality of a mobile application, a ticket system function is required to support users, "User Question = Support Answer".
An approximate chain of actions in the app for the user:
Selected the topic of the question = Unsubscribed the message = Received a ticket in the queue with the status "in processing" = After the support response = The user sees the answer in the ticket (correspondence) history and the ticket status changes to "Done"
Approximate appearance how it should look in a mobile application:
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Clarification, visually it should all look (work) in the native design of the application.
Actually the question itself: are there ready-made solutions (SDK for Android and iOS) that you can simply integrate into your app and process user questions (tickets) through the web interface of this solution?

Answer 1

In fact, I recommend competitors, since we will also have such functionality in the future, but not yet, so Helpshift .