Choose heldesk with equipment accounting system?

Question

Helpdesk

I wanted to use this habrahabr.ru/post/169261/ but ran into some glitches, and the author does not get in touch.
Requirements:
- OpenSource
- Ticket
system - equipment accounting system
- web interface

Answer 1

GLPI + OCSNG

Answer 2

We have been using Okdesk for several months . In September, they released the equipment accounting module and are now closing almost all tasks in technical support for legal entities. Try, but not open source

Answer 3

OTRS - ticket system + equipment accounting.
Redmine -
Muntis project manager - simple bug tracker/help desk

Answer 4

We use redmine for helpdesk and tickets. And to account for nagios + nagvis equipment. At one time they wanted to make a plug-in for redmine for equipment, but somehow the matter died out.

Answer 5

spiceworks

Answer 6

We have been using GLPI + OCSNG for several years, everything suits us. The project is constantly updated. On August 9, release 0.84 was released, which added new functionality.

Answer 7

Author habrahabr.ru/post/169261/ here, in touch, there are contacts on the site. If you click on the e-mail icon, you can write me an email, and there is also a blog posting instructions, patches, and updates. The guys find contacts and contact me, especially since you can write a PM through the habr interface. If questions remain, then write.

Answer 8

there is a domestic Inframanager