BIOS and Windows do not see the RAM on the laptop? BIOS won't update?

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Skrolllock2020-06-23 10:58:03

laptops

Skrolllock, 2020-06-23 10:58:03

Welcome all! I could not find a solution to my problem in various resources, so I turn to you.

I have a laptop Lenovo Ideapad300-15ISK. It has Samsung M471B5173EB0-YK0 DDR3L RAM. I read that this laptop supports up to 16 GB of RAM. I bought a Kllisre DDR3L model, two strips of 8 GB 1600 1.35V. The AIDA64 program detects memory, but the system and BIOS do not. I decided to update the BIOS from the official website of the manufacturer, but it gives an error .
BIOS: Insydeh20 ver.5.0 . The laptop does not recognize any other RAM either, if you pull out the main bar - just a black screen. What could be the problem and is there any solution to it?
Thanks in advance!

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2 answer(s)

A

Andrey Barbolin, 2020-06-23
@dronmaxman

Did you install this BIOS?
https://pcsupport.lenovo.com/us/en/products/laptop...

A

Andrey Ermachenok, 2020-06-24
@eapeap

Specifically, this memory is not friendly with your laptop.
Faced this a few times. Solved exclusively by sticking and brute force. It's good that there is a fleet of equipment from which you can take memory to "try" and then to "change"