M
M
Mikhail Shapshay2019-06-07 06:25:44
Bitrix24
Mikhail Shapshay, 2019-06-07 06:25:44

Will existing leads disappear when stages are deleted?

Hello
There was a need to delete, change and add stages for leads and deals.
But there are already a lot of filled leads in the system, including those at the stages that will be deleted.
Question: what will happen to them? Will they disappear from the system or move to other stages?
The same is true for transactions.

Answer the question

In order to leave comments, you need to log in

2 answer(s)
M
Mikhail Shapshay, 2019-06-07
@SKIV_WEBER

I learned from technical support.
Well done guys quickly worked out the issue.
Maybe someone else will come in handy:
Good afternoon.
If the stage/status is deleted, the entities will not disappear (will not be deleted). That's right, either they will move to other stages, or there will be a display completely with an unassigned stage - then you will need to adjust (assign):
?&token=pitljj0dm3la

A
Alexey Ukolov, 2019-06-07
@alexey-m-ukolov

Since this is a closed product, it is better to address such a question to technical support - we simply do not have the opportunity to find out this algorithm. Someone can answer you as it was at some point in the past , but the developers could well change this logic. If you want a guarantee that the data will not be lost - communicate with support.

Didn't find what you were looking for?

Ask your question

Ask a Question

731 491 924 answers to any question