Why won't Kaspersky load?

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Bloggo1232015-04-27 17:20:40

Antivirus

Bloggo123, 2015-04-27 17:20:40

Hi all! Installed antivirus kaspersky 2015 sikuritu yesterday. So I set the parental control, and the next day, that is, today it does not start for some reason (boot, but does not start), the kind of control works, but there is no way to enter it. Help, friends!!!

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2 answer(s)

V

Vladimir Martyanov, 2015-04-27
@vilgeforce

Contact the technical support of the software manufacturer.

V

Valery Maroz, 2015-04-30
@vmaroz

Do the following:
1) After making sure that you have an activation code for KIS, delete it on a regular basis: How to uninstall
Kaspersky Internet Security 2015 - support.kaspersky.ru/11166#block0
Utilities:
Kaspersky Lab product removal utility (kavremover) - support.kaspersky.ru/common/service
3) Download the latest version of the antivirus and install it using your activation code.
The current current version of KIS 2015 is 15.0.2.361: www.kaspersky.ru/downloads/productupdates/kis_late...
Update the databases and restart your computer.
If the problem persists, attach a link to such a log.
Obtaining a report from the GetSystemInfo utility - https://kas.pr/9VCh