Why is there no “create agency” button on the upwork?

Question

Upwork

Hello. My acc is not upgraded, zero, there is no "create agency" button, that's okay, I understand, there may be a restriction for newregs, although this is not mentioned anywhere in any articles. A colleague has an account with verification, approval, withdraws money, has reviews, he also does not have a button. I can not find information about this anywhere, it is written everywhere that it is and that's it. Trouble...
joxi.ru/1A5Bab1HGb3zWr

Answer 1

Perhaps they decided to limit themselves to the "Help and Support" button.