Why is the virtual machine not shutting down?

Question

Proxmox

There is a machine with proxmox.
I created a vm, I run it, the windows installer starts loading.
Then I remember one moment and I want to turn off the car to fix it and start it again.
The VM does not respond to either the qm stop 100 command or the command from the web interface.
The installer just hangs and that's it.
The qm reset command does not help, dv is reset and immediately starts, I do not have time to stop it.
Restarting the host also does not always work right away, the system hangs and "waits", which is not clear.

Is there a way to hard stop vm?

Answer 1

It is the stop command that stops the VM, shutdown will work when qemu guest tools are installed.
if the shutdown command was pressed or sent first, it must be cancelled.

Answer 2

Usually the problem of killing is related to saving work. Check disks. Where does it store, how does it store, is it possible.

Answer 3

There is a lock file there. if it is removed. then the machine will turn off normally.
lie here /var/lock/qemu-server
The path to the lock file usually shows if one of the commands is executed from the console.
qm shutdown
qm stop