Why is the LetsEncrypt certificate issue script not finding the site?

Question

1C-Bitrix

I'm trying to issue a certificate using the built-in Bitrix VM script and I get the following error:

Note:
S - Only HTTPS access to the server (N = turned off, Y = turned on)

Available actions: 
     
  1. Configure "Let's encrypt" certificate
  2. Configure own certificate
  3. Restore default certificate
  0. Go to previous screen or exit

Enter your choice: 1

Separate multiple entries with a comma. Example: default, test

Enter site name (default): xxxxxxxxxx.com

Separate multiple entries with a comma. Example: www.example.org, example.org

Enter DNS name(s): xxxxxxxxxx.com


Enter email for "Let's encrypt" notifications: [email protected]

These sites were not found:  xxxxxxxxxx.com

Press ENTER to exit.

What am I doing wrong?

Answer 1

I have a suspicion that you are not writing that.
When you exit the panel, you should have a similar picture

------------------------------------------------------------------------------------
SiteName        | dbName          |       Type | S | Certificate          | Key
------------------------------------------------------------------------------------
default         | sitemanager0    |     kernel | N |  |
------------------------------------------------------------------------------------

And when you specify,
you must write what is in the first column. Those. not a site url, but this is "default" or whatever you have there.

Answer 2

check DNS
resolv.conf correct if anything

Answer 3

1. DNS CACHE
2. And the record leads to the wrong server
3. And the www record leads to the wrong server
4. Check interval exceeded
5. go to the logs and look