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Nikita Firsov2017-07-27 16:26:34
Android
Nikita Firsov, 2017-07-27 16:26:34

Why is my instagram video not playing?

Greetings, I encountered such a problem, I go to the instagram application from the Meizu phone and in stories, where there is a video sequence, as well as in the feed, in video posts, the video is loading and that's it, I tried to leave the phone for 10 minutes, The video still doesn't play. I deleted and reinstalled the application, cleaned the data and cache of the application in the settings, relogged into the account (and not only my own), ran the phone with clean master, nothing helped, what could be the problem?
The video plays in the browser but not in the app.
The phone has the latest firmware version.

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2 answer(s)
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Lenya Talash, 2017-07-27
@Hanvis

Try restoring the previous version of Instagram, if that doesn't work, contact Instagram support.

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Ilya Beloborodov, 2017-07-27
@kowap

On many Chinese phones, after the last update of insta, there is such a problem, lenovo's wife has it, like you

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