Why interview questions like incidents and service requests?

A

ali52021-09-09 19:56:49

Career in IT

ali5, 2021-09-09 19:56:49

Why questions at an interview like -
What is the difference between an incident and a service request.
What is itil.

and what is the difference between NTFS and FAT32 formats (how this question will solve the problems of the vacancy in this Tech Support remote).

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Vasily Bannikov, 2021-09-09
@ali5

Then, that it will be directly related to your work.
Questions like these help you understand your experience.
And about ntfs/fat32 - just about the technical background.