Why does the mouse stop working in anydesk?

Question

VPN

When connecting to any device via anydesk everything works fine, but as soon as it comes to entering the admin password or I start installing the program / driver, the mouse and keyboard turn off. You have to contact the client and dictate what he needs to do.

Answer 1

https://support.anydesk.com/Administrator_Privileg...

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Note: When AnyDesk is not installed and has no elevation, the UAC prompt cannot be displayed. AnyDesk will show a warning which needs to be resolved by the remote user.

Answer 2

run Anidesk as administrator