Why do we need commercial Linux?

Question

linux

Hello.
I have been wondering for a long time - why do we need commercial linux? And somehow I can't find the right answer.
Ask for help from those who know.
The only thing that comes to mind is that you can contact the technical support of this Linux / company and ask the question "something doesn't work here, help ..."
"the program does not start, what should I do?"
or is it different?

Answer 1

absolutely right
, you won’t believe it, but it’s easier for some businesses to pay for technical support that is guaranteed to solve problems than to keep an admin, especially if it’s also not a specialized one ....

Answer 2

You somehow expect the distro to have no problems, so the only purpose of the support is to set up the system.
For large campaigns, things are much more complicated.
An error has been found in the application. If support is purchased, then the commercial distro will load the employee who is already dealing with this package to fix everything.
And the very next day you will have a working application.
And if you only have your own admin, then he will send an issue and hope that it will be fixed in this release, and not in a year. Or if he can spend ten days fixing the bug himself, build the package and replace it on production systems.
Well, help in setting up can also be indicated in the contract.
But we need a web server and mail, raise them, this is for integrators and other outsourced support campaigns, and not for commercial distros. They don't do that kind of stuff.

Answer 3

Some need highly specialized and certified distributions.

Answer 4

There is such a licensing model - there is a system core for free and a certain set of "tweeters and fakes" - for money. So, for example, the well-known Nagios monitoring system works - there is a free Nagios Core - take it, configure it, fuck it . And there is a paid (and they say very expensive) Nagios Xi - where there is a configuration gui and a dashboard, and tweeters with fakes. And support of course.
Similarly, commercial linux - they have a common kernel with some free distribution - say Red Hat with CentOS. But "from above" there is still a bunch of paid software (how good it is and whether it's worth the money, I can't say - I've never seen it) and support, of course.

Answer 5

It's like that. One big firm pays another big firm money to have another big firm fix problems in their link they supplied.
You can hire a special administrator to decide everything right away, but here you have to consider the costs.