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Alexey Belov2020-01-04 08:46:42
Upwork
Alexey Belov, 2020-01-04 08:46:42

Who to talk to on Upwork if support is powerless?

I recently deleted my acc https://qna.habr.com/q/689422, as I understood by mistake. There are no rule violations. I wrote to support hundreds of times and received a template in response. Like, go somewhere else. I can't access the community. Yes, and they don’t give clear answers from another acc, and they don’t discuss other people’s acc. The manager for Ukraine did not answer me.
I want to know the links, emails, any contacts of people with Upwork who solve this kind of problem.

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2 answer(s)
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Ronald McDonald, 2020-01-04
@Zoominger

received a template in response

It seems that you have exhausted all possible solutions to the problem.
So there is.
No, there is no blat.
Answer: calm down.

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Andrew Nodermann, 2020-01-10
@Lucian

Hello, send them a paper EMS letter with a package of documents to the office, the address is here: https://www.upwork.com/about/contact/
In the letter where the sender indicate your home address and admit that you violated the rules if you will also stubbornly say in a letter that they are not guilty, then you will simply be ignored.
In order to understand what you have violated and not look like an idiot in the letter, read the upwork rules .

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