Who is right, the customer or the freelancer?

Question

Freelance

There is a certain situation and it would be desirable to hear opinion of other people.
The customer gave the freelancer a link to the site and asked to estimate the cost of developing such a site.
The agreed price is $200. Then he also asked to estimate the cost of copying the contents of all pages to the new site, this was estimated, let's say, at another $ 100.
Total received the price for all in 300$.
Then the customer wrote a statement of work in which he outlined the tasks point by point.
The TK did not immediately raise questions (although we saw it after the cost estimate).
We received an advance and started work.
In the process, it turned out that on some static pages, let's call them A and B, there are links to other internal pages of which there are about 500 in total. Which, when analyzing the site, the freelancer did not notice and did not take them into account in the cost, and of course he does not want to transfer them because it did not work out, and extra work manually for a couple of weeks.
The customer says that he is to blame, he looked at the site, agreed with the TK, now copy as agreed to make a copy of the site and all pages.
There is only an agreement on Skype, such as making copies of all the pages on the site.
In the TOR, nothing is indicated about these inconspicuous internal pages, literally
"Page A (copy the information in full)"
"Page B (copy the information in full)"
That is, in the TK itself, it is about copying the contents of pages A and B, but nothing about copying the pages to which they link.
The freelancer suggests that since the task with copying all the pages has not been completed, it means that we subtract $ 100 for this from the total amount, complete the first task, pay for it, and that's it.
Who is more right here, and what is the best solution?
PS I'm not a freelancer))

Answer 1

The freelancer who "randomly" named the price and did not even bother to check everything is wrong.
But he doesn't have to do anything, and you can't force him to.

Answer 2

If there are no more nuances in the contract, the freelancer is right, IMHO.
Otherwise, using links to external resources (counters, etc.) you can go far "into the depths".
On the other hand, if these pages can be easily parsed with a script, then you should not stir up a scandal.

Answer 3

Hmm, why manually, sort of like a computer at hand.
In the end, both are wrong.

Answer 4

All three are wrong:
Freelancer, who did not discuss the "depth" of copying.
Customer, who stupidly fell for a freebie.
Fursenko, who failed public education.
The spider from the free FreeDownloadManager will rob all pages up to a certain level of nesting. MultiCommander (there is such a program) will rename the parsed everything quickly and efficiently, even in files.
PS give me such a customer )) for an additional 100USD I will transfer to any similar CMS with full structure preservation ))
Everything is done automatically. The time of the whole operation depends on the amount of beer, the speed of the server response, your provider and the protection on the site itself (well, those in the tank).
Everything happens automatically, with a maximum of 25k elements in 15 minutes.

Answer 5

The customer gave the freelancer a link to the site and asked to estimate the cost of developing such a site.
...
Then the customer wrote a statement of work in which he outlined the tasks point by point.

For sites of a similar price category, technical specifications are not written. It's hard. "Do as they do" - I believe this, such technical specifications do exist in this price category.
It doesn't matter what the TK saw after the evaluation.
Nothing prevents you from changing the assessment after reading the TOR. If it was before receiving the first money.
The performer is to blame. Thirsty for money, he did not appreciate the task adequately to the complexity.
The customer says that he is to blame, he looked at the site, agreed with the TK, now copy as agreed to make a copy of the site and all pages.
Or agree on the complication of work and additional. payment.
Or a refund.
There is only an agreement on Skype, such as making copies of all the pages on the site.
The TOR does not say anything about these invisible internal pages, literally
"Page A (copy the information in full)"
"Page B (copy the information in full)"
That is, in the TOR itself, we are talking about copying the contents of pages A and B, but nothing about copying pages on which they refer.
It doesn't really matter. There is no question of who is right and who is wrong. The issue is that the work needs to be done.
And the fact that the performer does not consider it possible for himself to spend so much time on this work for the agreed payment. A smart performer will even amuse the customer's pride and say - yes, I was wrong, yes I'm wrong , but still persuade for a larger amount .
The freelancer suggests that since the task with copying all the pages has not been completed, it means that we subtract $ 100 for this from the total amount, complete the first task, pay for it, and that's it.
As you wish. How do you agree. What difference does it make who is right and who is wrong.
If the task of copying pages on an already finished site can be performed by a less qualified specialist, then it is even more profitable for the customer.

Answer 6

If the customer is qualified, he is wrong.
Otherwise, the performer is wrong.
But to force the performer to do something for free will not work.
He probably already has many other jobs.