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Grigory Vasilkov2017-04-15 12:46:36
Mail server
Grigory Vasilkov, 2017-04-15 12:46:36

Which corporate mail solution seemed to be the best for you?

Good afternoon.
Have used gmail all my life. About 40 delegates per central email.
The general principle of work in the company is that each mailbox is a delegate of the central email from which letters are sent. In the case of sending from the manager - the client sees a personal address. In the case of coming to the manager - letters fall into the central soap.
Every sales person periodically looks at the gmail web interface, because. there is an update of the status of letters - guys hang up labels, leave comments, move between folders and most importantly - they use history search, often, very often.
Gmyl sent a fucking manual - said:
1. you download too much from the web interface
2. you send too many attachments
3. you have too many people in one account
4. you search the web interface too often, the loads are high for us
And in short, ban, ban, ban, ban... and then the number of unban attempts has ended, and we risk not only lose all the letters to hell, but also get a company that does nothing.
Obviously, the issue of introducing the CRM is some kind of there, but the CRM is a nuclear icebreaker. And here is the task of strength for a torpedo cruiser. And I don’t know how to instantly implement the CRM for 40 jobs.
What I did:
1. Looked towards my own mail server. Starting from scratch seemed like a very stupid idea, because. to collect the rake that others have already collected, maintaining their own server and setting up - neither in budgets, nor in plans.
2. I called Yandex. The specialist, her mother Polina, said "everything is written with us or you can write to technical support." When I said - like "I need a person, I don't like reading this marketing of yours" - I turned on the robot and repeated - you can read or write there. Fuck, I call tech support and you send me to read? And this is how I will have to serve the mail in the future? Went to hell! No Yandex.
3. We tried to offer Google even MORE money (business mail is paid if that), girls and whiskey. They don't drink whiskey, they don't have time for girls, and there's plenty of money anyway. Didn't roll.
4. I came up with the idea to install Microsoft Exchange - see point 1. Starting from scratch with a painted chest "own server" looks stupid to me. Maybe I'm wrong?
5. In order to gain time, at least we decided to install Thunderbirds and Outlook in order to reduce the amount of traffic
6. There are services that allow you to sort of just move to another mailbox with the transfer of all letters, looks like the most reasonable option, but most likely after a while we they will say the same thing, they will simply lure you with a beautiful commercial and a larger first payment.

However, I can be wrong about the implementation of the same CRM, I would like to know the steps - do you need a dedicated server and a bunch of scripts that receive mail by imap?

Please share if anyone knows...

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4 answer(s)
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CityCat4, 2017-04-16
@CityCat4

I have never used third-party servers for corporate mail - not even because someone will tell me there, but because I don’t like it when the contents of the mail are “somewhere out there” and this “somewhere out there” can do something with it whatever comes to mind. Only own server. For the number of snouts, much more than 40 - from a hundred. In fact, the server setup is done once, then the boxes just start up by themselves, and if you screw up the TB auto-configuration script, then the mail setup will be on its own.
Only a backup needs to be thought over at once.

L
Ltonid, 2017-04-15
@AtaZ

With all my gut I hate postal CRMs, but this is personal .. to the point.
Nobody bothers you to deploy your server in parallel, if you take a paid ekchendzh, then there is actually almost no rake left if all the conditions for its installation have already been met.
Instead, we introduced Zimbra, a curve oblique, but Linux for nothing, a rake more than in a household goods store, but Linux for nothing, etc. etc.
By the way, you can still go to Azura, for sure someone gives the service of setting up-implementing a small software mailer.

D
Dimonchik, 2017-04-15
@dimonchik2013

look at https://www.zoho.com/mail/
they are more deadly than monsters, but, in fact, there are no others besides the ones listed (xs what is there in Yahoo and Gmx, but I think there are even more misunderstings)

D
Dmitry Shitskov, 2017-04-15
@Zarom

Consider hiring an outside specialist to configure your mail system. In essence, this is a one-time operation - a properly configured server will not require ongoing support. Items 1 and 4 don't seem so scary.
Google offers to back up the mailboxes - they once successfully moved out of it when the mail volumes exceeded the allowable ones.

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