Which admin panel to choose for collecting applications?

Question

Marketing

There is a WordPress site. It has a form for accepting applications from users. After that, the application is sent by mail.
You need to make an admin panel where requests come in. In which there would be not only the applications themselves, but also various data (a keyword from an advertisement, a mobile device or a computer), as well as where the application statuses can be (order / left data / in processing, etc.) (so that there are statistics on those who ordered something). Are there ready-made WordPress services / plugins for such tasks?

Answer 1

For such things usually use CRM. Check out Bitrix24 or AmoCRM.

Answer 2

I don’t know about ready-made plugins, but all this can be done with custom posttypes and taxonomies. In general, Sanes
correctly wrote about CRM.